SoftWriters' FrameworkLTC® pharmacy management software offers pharmacies incredible efficiencies processing scripts and then goes well beyond the basics in order to fully support our customers' complex pharmacy operations and profitability goals. FrameworkLTC is a feature-rich system designed for one- to multi-pharmacy operations supporting a variety of long term care and institutional facilities, group home, 340B and home healthcare providers. FrameworkLTC is a sophisticated, robust system with industry-leading billing and reporting capabilities. While training is done when a new customer converts to FrameworkLTC, there is always a chance to learn more about the system and we encourage our customers in continuing their education to stay on top of their game.
New Customer Training
New customers will discuss and build their training program with the SoftWriters team prior to the implementation process for FrameworkLTC pharmacy software. During the kick-off call, your sales rep will introduce you to the implementation team, who will discuss the project plan and walk you through expectations during the conversion process. Next, we like to spend time with the decision makers in your pharmacy, providing an overview of the system and work with them to determine the best way to configure and utilize the software so it maximizes efficiencies within your desired workflow. End-user training will come once your database is built and you are ready to go-live, and those trainings can be focused on specific end-user functional areas.
Now that your pharmacy has been utilizing FrameworkLTC, we are happy to work with you to develop new or refresher training programs that meet your needs at any point. Boost pharmacy capabilities and productivity with software training for those new employees. Consider developing your FrameworkLTC capabilities by utilizing new tools and functionality that may enhance your pharmacy workflow, as well as understanding the changes offered with newer releases. We encourage you to consider training if your pharmacy is considering an expansion of any sort, has brought on new staff, wants to implement process changes, or is receiving customer requests that you're unsure how to solve. Whenever you are ready to deepen your knowledge of FrameworkLTC functionality, you have several training options available to you:
SoftWriters' Mock Pharmacy
At SoftWriters' new Training Center, you won't just listen to lectures and take notes, you'll sit at a real workstation, and access data in our mock pharmacy. You'll use printers and scanners, just as you would in a pharmacy, and learn both must-know and advanced options for either FrameworkLTC®, our flagship product, or Sage Accpac ERP®. The biggest benefit of training at SoftWriters is that your staff will be able to give their undivided attention and walk away with a great deal of knowledge.
SoftWriters Training Center is run by seasoned professionals, and provides state-of-the-art amenities, including:
- 10 student workstations
- Large plasma monitors
- Realistic pharmacy for practicing new skills
- Simulated linear workflow training
- Kitchen for breaks
SoftWriters Training Center is located near McCandless, PA, just 40 miles from the Pittsburgh International Airport, and a short drive from affordable lodging, diverse restaurants and downtown Pittsburgh.
To ensure the SoftWriters community gets the most out of their pharmacy management software, thus staying ahead of the industry curve, we have created the annual FrameworkLTC User Conference. The conference covers topics such as:
- Industry and legislative updates
- Year in Review - the business case for each major update that has occurred in the past year
- Networking opportunities
- Breakout sessions on FrameworkLTC topics
The conference is a great time for users to interact with each other, the SoftWriters team and industry partners. SoftWriters' 9th Annual 2017 FrameworkLTC Users Conference is September 13-15th at Music City Center in Nashville, TN. We'd love to see you there!